Customer Spotlight: Brian Hedges

Customer Spotlight: Brian Hedges

Brian Hedges has been a client of Cabling Systems, Inc. for the past six years. We installed a home security system for Brian several years ago and then recently upgraded his system to operate on a dedicated cellular connection. This allows him to be connected to what’s happening at his home with real time alerts and gives him remote control through the mobile app. Brian was kind enough to share his customer experience with Cabling Systems, Inc. on our Facebook page recently. Here’s what Brian had to say: I learned about Cabling Systems, Inc. the way most people do: through a friend who highly recommended them. My experience with them over the last six years leads me to confidently do the same. This is a family owned business, led by Glenn Duckworth and Sissy Duckworth. Prior to my initial installation, Glenn carefully and patiently listened to my needs, surveyed the property and presented the available options best suited to my situation. He then prepared a proposed contract which we went over together and I signed. The work was scheduled promptly and accomplished quickly with great professionalism and minimal disruption to myself and the property. In the succeeding six years I have had not a single problem with the installation and equipment. What I have had are many problems with the telephone line used for monitoring and Glenn and Sissy have always been quick to respond and helpful with silencing the internal beeps in the house when the line goes out. Eventually I concluded that I just didn’t want to deal with that landline. Glenn came out to discuss wireless...